From all of us at RC Skin Labs, we hope you enjoy your purchase.
100% satisfaction is guaranteed.
If not satisfied with your purchase, we will do our best to make things right.
All listed prices are final.
For an additional charge, we strongly recommend adding tracking information and signature for delivery on all orders.
We will not be held responsible for lost or stolen orders
Returns:
30 days to return or exchange an item from the date of purchase.
After 30 days, there will be no refunds or exchange.
Return eligibility is as follows:
- Items must be unopened with original seals/packaging.
- Proof of purchase is required.
Returned Items due to any change of heart reasons, buyers will be responsible for a 20% restocking fee and return shipping cost.
All promotional gifts must also be returned and subject to our return policies.
Please return the unwanted product to the following address:
14655 Titus St. Panorama City. California 91402
Refunds
Once we receive your item, we will inspect it. If your return is approved, we will initiate a refund through PayPal (or original method of payment). Please wait 3-5 business days to see your refund applied. Also depending on your card issuer’s policies this process may take longer.
Shipping
We use USPS and FedEx as our preferred method of shipping. Please allow 2-3 business days to process and send out any packages ordered. For items over $300 we will add a signature required add on at no charge to our customers. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us 818-476-2420 or 818-810-6542
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Thank You For Doing Business with RC SKIN LABS If you have any questions or concerns please do not hesitate to email us back.